Customer service

Shipping is free on orders over €60 to mainland Spain and the Balearic Islands. For orders under €60, shipping costs €4.95. You can always see this at checkout before paying.

Between 5 and 8 business days from when you place your order. We do not count Saturdays, Sundays, or holidays. More details on Shipping.

Not at the moment. We only ship to mainland Spain and the Balearic Islands.

We are a small online store and do not have our own warehouse: the garments are shipped directly from our suppliers to your home. That is why the timeframe is 5–8 business days and not 24 hours. We prefer to be clear with you from the start.

When your order ships, we will send you an email with the tracking number and the link to check it. Tracking may take a day or two to show movement. If you don't find the email, check your spam or promotions folder.

It can happen: if the garments come from different suppliers, they arrive in separate packages, each with its own tracking. You do not pay anything extra for this. If something is missing after 8 business days, write to us.

No. The price you see at checkout is the final price, including VAT and shipping. There are no charges upon receiving the package.

Write to us with your order number and we will check it with the carrier. If your order has not been delivered 30 days after purchase, you can rescind the contract and we will refund you within 14 days.

Write to us as soon as possible with your order number. If it hasn't shipped yet, we will try to change or cancel it. If it is already on its way, you can receive it and then rescind the contract at no cost: returns are free.

If the order hasn't shipped yet, yes: write to us as soon as possible with your order number and the correct address.

For each product, under "Size and fit", you can see its cut, the equivalent European size, and what to do if you are between two sizes. We explain how to measure yourself in the Size Guide.

It depends on how you like to wear it: if you want it fitted, choose the smaller one; if you want it loose or to wear something underneath, choose the larger one. If you write us your chest, waist, and hip measurements, we will help you choose.

The composition and care instructions are on each product page. If you are missing any information, write to us and we will confirm it before you buy.

We try to make it so, but colors may vary slightly depending on the screen and lighting. If you are not satisfied with the color you receive, you can rescind the contract for free within 14 days.

Yes. You have 14 calendar days from when you receive the order to rescind the contract, without giving any reason. Returns are free.

1. Click Rescind the contract here and enter your order number and email. You do not need an account.
2. We will send you the instructions and the free return label by email.
3. Send the garment within 14 days of your request and keep the proof of postage.

All the information is on Returns and rescinding the contract.

We will refund the full amount within a maximum of 14 days from when you notify us of your rescission, using the same payment method you used. We may wait to receive the garment or for you to show us the proof of postage.

We do not offer direct exchanges at the moment. The fastest way: order the size you need and rescind the other. Returns are free and we will refund the full amount.

Of course, just like in a store fitting room. If you handle it more than necessary to try it on (for example, if you wear it, wash it, or remove the labels), we may deduct the loss in value.

We are sorry. Write to us with your order number and a photo, and we will resolve it at no cost to you. In addition, you always have the 3-year legal warranty.

By card (Visa, Mastercard, American Express, Maestro), Apple Pay, Google Pay, Shop Pay, PayPal, or Klarna. You can always see the available methods at checkout. All prices are in euros and include VAT.

No, we do not offer cash on delivery at the moment. You pay when placing the order and, if you change your mind, you have 14 days to rescind the contract with free returns.

Yes. Payment is processed through Shopify's secure payment platform, with an encrypted connection. We do not see or store your card details.

You will receive the order confirmation by email. If you need an invoice, write to us with your order number.

We only use it to manage your order and, if you sign up, to send you La carta de la brisa. Everything is in our privacy policy.

Brisa Calma is a small online women's clothing store, inspired by the Spanish custom of enjoying the cool air. Our full details are on contact and our story on About us.

No. We do not have our own factory: we select each garment from suppliers we work with, and it is shipped directly to your home.

Write to us via the contact form. We respond within 24–48 business hours. If you have an order number, add it and we will help you faster.

No, we only sell online.